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Go to the shopFrequently asked questions
What is Indus Research Labs?
Indus Research Labs is a wellness-focused brand offering natural wellness juices made with carefully selected ingredients and thoughtful formulations.
What products does Indus offer?
Indus currently offers six products:
● Detox Daily – Aloe Vera Juice
● Vital Rise – Noni Juice
● Omnivita – Mix Herbs Juice
● Gut Ease – Digestive Juice
● Respira – Tulsi Juice
● Immunex – Amla Juice
● Detox Daily – Aloe Vera Juice
● Vital Rise – Noni Juice
● Omnivita – Mix Herbs Juice
● Gut Ease – Digestive Juice
● Respira – Tulsi Juice
● Immunex – Amla Juice
How do I choose the right Indus product?
Each product has a different wellness focus. Visit the individual product page to learn about its ingredients, recommended usage and intended wellness positioning.
Are Indus products medicines?
No. Indus products are wellness/food products and are not medicines.
They are not intended to diagnose, treat, cure or prevent any disease.
They are not intended to diagnose, treat, cure or prevent any disease.
Can I consume Indus products every day?
Indus products are designed to complement everyday wellness routines. Follow the recommended serving instructions for the specific product.
Where can I find the ingredients?
Ingredient information is provided on the respective product page and product packaging.
How should I consume the products?
Follow the usage and serving instructions provided for the specific product.
How should I store the products?
Follow the storage instructions provided on the individual product packaging.
Are the products suitable for everyone?
Individual dietary and health requirements can vary. If you have a medical condition, take medication, or have specific dietary concerns, consult a qualified healthcare professional before consuming a wellness product.
How can I place an order?
Select your product, choose the required pack/variant, add it to your cart and proceed to checkout.
What payment methods are available?
Available payment methods will be displayed at checkout based on the payment gateway configured on the Shopify store.
How long will my order take to arrive?
Delivery timelines depend on your location and applicable shipping method. Estimated delivery information should be displayed during checkout.
Can I cancel my order?
Order cancellation is subject to the applicable Indus order and shipping policy. Contact the Indus team as soon as possible if you need to request a cancellation.
Can I return an opened product?
Opened products cannot be returned where the Indus return policy excludes opened products for health and hygiene reasons.
Refer to the complete Return & Refund Policy.
Refer to the complete Return & Refund Policy.
How do I request a refund?
Refund requests will be handled according to the official Indus Research Labs Return & Refund Policy.
How can I contact Indus Research Labs?
Customers can contact the Indus team through the Contact Us page or the contact information provided in the website footer.
